Billing & Insurance
Billing
Our administrative staff is a trained team of patient service representatives. Please feel free to ask any member of our administrative staff for clarification on services and billing. If you are unclear as to whether a particular procedure is covered by your carrier, our staff is happy to submit a pre-estimate for treatment before scheduling your appointment.
We expect payment at the time that services are rendered for your portion of the total expense of treatment. If a procedure is estimated to be covered at 80%, we will collect 20% of the total cost upon checking out.
Financing Options
We offer a number of financing options for patients to utilize. CareCredit and Cherry two of our financing partners. Applications are easy, simple and private. If you have questions, please give us a call.
Finance Options:
Preferred Providers (PPO)
We are contracted providers with the following dental insurance companies:
- Aetna PPO
- Ameritas PPO
- Cigna
- Delta Dental Premiere
- Principal Financial Group
- Reliance Standard
- Sun Life Financial
- United Concordia Elite
If your carrier is not on this list, it does not mean that you will not receive dental benefits through your insurance carrier. Under most contracts, patients are given a financial incentive to go to certain “contracted dentists” but still receive dental benefits, regardless of the treating dentist. Other plans, such as DMO’s and capitation programs do not provide any benefit for “non-participating” dentists. In these instances, patients should be given the choice each year to choose a plan that does not restrict their choice of dental care.
Questions? Contact us
or
Call us at 919-847-1322 to schedule or ask questions
Working Hours
Monday – Thurs 7am – 3pm
Friday – 7am – Noon
24/7 Emergency Care
Book Appointment
Call and Text available
Phone: 919.847.1322
Contact Us
6837 Falls of Neuse Road
Suite 100
Raleigh, North Carolina 27615